RAQ:
Q1: Are you a manufacturer or a trade company?
A1: We are a manufacturer, equipped with our own state-of-the-art factory. This ensures we can confidently guarantee both the delivery timelines and the exceptional quality of our products.
Q2. Can I have a sample order for LED light?
A2: Absolutely, we encourage sample orders to test and verify the quality of our LED lights. We also accommodate mixed samples for a thorough evaluation.
Q3. What about the lead time?
A3: For samples, expect delivery within 3 days. For larger orders, our lead time is efficiently managed within 1-2 weeks.
Q4. Do you have any MOQ limit for LED light order?
A4: Our minimum order quantity is incredibly low. You can start with just 1 piece for sample evaluation.
Q5. How do you ship the goods and how long does it take to arrive?
A5: We typically ship via DHL, UPS, FedEx, or TNT, with a usual transit time of 3-5 days. We also offer airline and sea shipping as alternatives.
Q6. What about Payment?
A6: We accept Bank Transfer (TT), Paypal, Western Union, and Trade Assurance. Payment terms are flexible to suit your needs.
30% of the total amount is required upfront before production begins, with the remaining 70% due before shipping.
Q7. Is it OK to print my logo on LED light product?
A7: Certainly. Please notify us formally before production begins and ensure the design is confirmed based on our sample.
Q8: How to deal with the faulty?
A8: Firstly, our products undergo rigorous quality control, resulting in a defective rate of less than 0.1%. Secondly, within the warranty period, we offer repair or replacement for any defective products to ensure your satisfaction.
){kind=link}
){kind=link}