We can fulfill your custom requirements! Kindly send us the details and reference pictures of your request.
Frequently Asked Questions (FAQ):
Q1: Are you a manufacturer or a trade company?
A1: We are a manufacturer with our own factory, ensuring both the high quality and timely delivery of our products.
Q2. Can I place a sample order for an LED light?
A2: Absolutely! We welcome sample orders to test and verify quality. Mixed samples are also acceptable.
Q3. What is the lead time?
A3: For samples, it takes approximately 3 days. For larger orders, the lead time is between 1-2 weeks.
Q4. Is there any MOQ (Minimum Order Quantity) limit for LED light orders?
A4: We have a low MOQ. You can order as little as 1 piece for sample checking.
Q5. How are the goods shipped, and how long does it take for them to arrive?
A5: We typically ship through DHL, UPS, FedEx, or TNT, which takes about 3-5 days. Airline and sea shipping options are also available.
Q6. What are the payment options?
A6: We accept Bank Transfer (TT), Paypal, Western Union, and Trade Assurance.
A 30% deposit is required before production, and the remaining 70% balance must be paid before shipping.
Q7. Can I print my logo on the LED light products?
A7: Yes, you can. Please inform us formally before production and confirm the design based on our sample.
Q8: How do you handle any defective products?
A8: Firstly, our products are manufactured under a strict quality control system, resulting in a defective rate of less than 0.1%. Secondly, during the warranty period, we will repair or replace any defective products.
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