Experience unparalleled surge protection with our 4kV LED constant voltage driver, available in 12V 24W, 36W, 48W, and 60W options. Engineered for excellence, this waterproof driver power supply ensures reliable performance.
Frequently Asked Questions (FAQ):
Q1: Are you a manufacturer or a trade company?
A1: We are a reputable manufacturer with a dedicated factory, ensuring both the quality and timely delivery of our products.
Q2. Can I have a sample order for LED light?
A2: Absolutely! We welcome sample orders to evaluate our product quality. Mixed samples are perfectly acceptable.
Q3. What about the lead time?
A3: We ensure swift processing: samples are dispatched within 3 days, while larger orders are fulfilled within 1-2 weeks.
Q4. Do you have any MOQ limit for LED light orders?
A4: We cater to all needs with a low MOQ policy, allowing even a single unit for sample checking.
Q5. How do you ship the goods and how long does it take to arrive?
A5: Our shipments typically go through DHL, UPS, FedEx, or TNT, reaching you in 3-5 days. Options for air and sea shipping are also available.
Q6. What are the payment options?
A6: We accept Bank Transfer (TT), PayPal, Western Union, and Trade Assurance;
30% of the total amount is required upfront before production, and the remaining 70% should be paid before shipping.
Q7. Is it OK to print my logo on the LED light product?
A7: Certainly. Please inform us formally before we start production and confirm the design based on our sample.
Q8: How do you handle faulty products?
A8: We adhere to strict quality control, resulting in a defective rate of less than 0.1%. If defects occur during the warranty period, we offer repair or replacement services.
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