We are more than capable of fulfilling your unique requests. Kindly send us your detailed requirements along with reference pictures.
Frequently Asked Questions (FAQ):
Q1: Are you a manufacturer or a trade company?
A1: We are a reputable manufacturer with our own factory, ensuring both the quality and timely delivery of our products.
Q2. Can I have a sample order for LED light?
A2: Absolutely! We welcome sample orders to test and evaluate our quality. Mixed samples are also acceptable.
Q3. What about the lead time?
A3: Sample orders will be ready within 3 days. For larger orders, expect delivery within 1-2 weeks.
Q4. Do you have any MOQ limit for LED light orders?
A4: We have a very low minimum order quantity. You can start with just 1 piece for sample checking.
Q5. How do you ship the goods and how long does it take to arrive?
A5: We usually ship via DHL, UPS, FedEx, or TNT, which typically takes 3-5 days to arrive. Airline and sea shipping options are also available.
Q6. What about payment methods?
A6: We accept Bank Transfer (TT), PayPal, Western Union, and Trade Assurance.
30% of the total amount should be paid before production, with the remaining 70% due before shipping.
Q7. Is it OK to print my logo on the LED light product?
A7: Yes, it's perfectly fine. Please formally inform us before production and confirm the design based on our sample.
Q8: How do you handle faulty products?
A8: Firstly, our products undergo strict quality control, resulting in a defect rate of less than 0.1%. If issues arise during the warranty period, we will repair or replace the defective products.
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