Outdoor Use IP65 12V 60W 5A Slim LED Power Supply - Engineered for Excellence in Any Weather!
RAQ: Frequently Asked Questions:
Q1: Are you a manufacturer or a trade company?
A1: We are a proud manufacturer with our own dedicated factory. This allows us to ensure impeccable quality and timely delivery of all our products.
Q2. Can I have a sample order for LED lights?
A2: Absolutely! We welcome sample orders to help you test and verify our top-notch quality. Feel free to mix and match samples.
Q3. What about the lead time?
A3: For samples, expect delivery within 3 days. Large orders are fulfilled within 1-2 weeks for your convenience.
Q4. Do you have any MOQ limit for LED light orders?
A4: We offer a very low MOQ, allowing you to order as few as 1 piece for sample checking.
Q5. How do you ship the goods and how long does it take to arrive?
A5: We predominantly use DHL, UPS, FedEx, or TNT, ensuring delivery within 3-5 days. We also offer airline and sea shipping as excellent alternatives.
Q6. What about payment?
A6: We accept Bank Transfer (TT), PayPal, Western Union, and Trade Assurance for your convenience.
30% of the total amount should be paid before production, and the remaining 70% is due before shipping.
Q7. Is it OK to print my logo on the LED light product?
A7: Yes, we offer logo customization. Please inform us formally before production and confirm the design with our sample first.
Q8: How do you handle faulty products?
A8: Firstly, our products are manufactured under stringent quality control, resulting in a defect rate of less than 0.1%. Secondly, during the warranty period, we will repair or replace any defective products to ensure your satisfaction.
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