RAQ:
Q1: Are you a manufacturer or a trade company?
A1: We are a proud manufacturer with our very own factory, ensuring unparalleled delivery times and premium quality for all our Solar Powered LED Flower Garden Wall Lights.
Q2. Can I have a sample order for LED light?
A2: Absolutely! We warmly welcome sample orders to evaluate and appreciate the superior quality of our LED lights. Feel free to mix and match samples to your heart's content.
Q3. What about the lead time?
A3: For samples, expect swift delivery within 3 days. Larger orders are efficiently handled within 1-2 weeks, ensuring your lighting needs are met promptly.
Q4. Do you have any MOQ limit for LED light order?
A4: We offer an incredibly low MOQ, making it feasible to start with even just 1 piece for sample inspection.
Q5. How do you ship the goods and how long does it take to arrive?
A5: Our shipping methods include DHL, UPS, FedEx, or ***, typically taking 3-5 days for delivery. Airline and sea shipping options are also available for your convenience.
Q6. What about Payment?
A6: We accept Bank Transfer (TT), Paypal, Western Union, and Trade Assurance for your ease and peace of mind.
30% of the total amount is required as a deposit before production, with the remaining 70% payable before shipping to ensure smooth and timely transactions.
Q7. Is it OK to print my logo on LED light product?
A7: Certainly! Simply inform us of your requirements formally before production, and we will confirm the design based on your sample for a perfect result.
Q8: How to deal with the faulty?
A8: Our rigorous quality control ensures a defective rate of less than 0.1%. Should any issues arise during the warranty period, we are committed to repairing or replacing the defective products, ensuring your satisfaction.