At Zhongshan Kashidi Optoelectronics Co., Ltd, we take immense pride in addressing your unique requirements with precision! Kindly share the details and reference pictures for your specific needs, and let us transform your vision into a stunning reality.
Comprehensive Frequently Asked Questions (FAQ):
Q1: Are you a manufacturer or a trade company?
A1: We are a dedicated manufacturer with our own state-of-the-art factory, ensuring superior quality and timely delivery of all our products.
Q2. Can I place a sample order for an LED light?
A2: Absolutely! We encourage sample orders to test and verify our unmatched quality. Mixed samples are also welcome.
Q3. What is the lead time?
A3: Sample lead time is approximately 3 days. For larger orders, the lead time is generally 1-2 weeks.
Q4. Is there any MOQ (Minimum Order Quantity) limit for LED light orders?
A4: We have a very low MOQ requirement. You can order as few as 1 piece for sample testing.
Q5. How are the goods shipped, and how long does it typically take for them to arrive?
A5: We typically utilize DHL, UPS, FedEx, or *** for shipping, which generally takes 3-5 days. Airline and sea shipping options are also available for your convenience.
Q6. What are the payment options?
A6: We offer flexible payment terms including Bank Transfer (TT), Paypal, Western Union, and Trade Assurance.
For production, a 30% deposit is required upfront, and the remaining 70% balance must be settled before shipping.
Q7. Can I print my logo on the LED light products?
A7: Yes, you can. Please inform us formally before production and confirm the design based on our sample.
Q8: How do you handle any defective products?
A8: Our products are produced under a stringent quality control system, resulting in a defective rate of less than 0.1%. During the warranty period, we will promptly repair or replace any defective products.
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