E14 LED Garden Waterproof String Lights - Perfect for Christmas and Outdoor Celebrations, Featuring LED Solar Christmas Lights.
Frequently Asked Questions (FAQ):
Q1: Are you a manufacturer or a trade company?
A1: We are a proud manufacturer with our own factory, ensuring both excellent delivery times and premium quality in all our products.
Q2. Can I place a sample order for LED lights?
A2: Absolutely! We welcome sample orders to test and verify our quality. We also accept mixed samples.
Q3. What is the lead time for orders?
A3: For samples, expect delivery within 3 days. For larger orders, the lead time is typically between 1-2 weeks.
Q4. Do you have a minimum order quantity (MOQ) for LED light orders?
A4: We offer a low MOQ. You can order as little as one piece for sample checking.
Q5. What shipping methods do you use and how long do deliveries take?
A5: We primarily ship via DHL, UPS, FedEx, or TNT, with deliveries taking 3-5 days to arrive. We also offer airline and sea shipping options.
Q6. What payment methods do you accept?
A6: We accept Bank Transfer (TT), PayPal, Western Union, and Trade Assurance.
30% of the payment should be made before production begins, with the remaining 70% due before shipping.
Q7. Can I print my logo on the LED light product?
A7: Yes, you can. Please inform us formally before production begins and confirm the design based on our sample.
Q8: How do you handle defective products?
A8: Firstly, our strict quality control ensures a defective rate of less than 0.1%. During the warranty period, we will repair or replace any defective products.
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