Absolutely! We excel in customizing solutions to your exact specifications. Kindly send us your detailed request along with any reference pictures for a precise and efficient customization process.
FAQ:
Q1: Are you a manufacturer or a trade company?
A1: We are a dedicated manufacturer with our own state-of-the-art factory, committed to ensuring prompt delivery and the highest quality standards for our products.
Q2: Can I place a sample order for LED lights?
A2: Certainly! We highly encourage sample orders to test and verify the outstanding quality of our products. Mixed samples are completely acceptable.
Q3: What is the lead time for orders?
A3: For samples, the lead time is within 3 days. For larger orders, the lead time ranges from 1 to 2 weeks.
Q4: Is there a minimum order quantity (MOQ) for LED light orders?
A4: We offer a low MOQ, allowing you to order a single piece for sample checking.
Q5: How are the goods shipped and how long will they take to arrive?
A5: We primarily ship via DHL, UPS, FedEx, or ***, with delivery times typically between 3-5 days. Additionally, airline and sea shipping options are available.
Q6: What payment methods do you accept?
A6: We accept Bank Transfer (TT), PayPal, Western Union, and Trade Assurance.
A 30% deposit is required before production begins, with the remaining 70% balance due before shipment.
Q7: Can my logo be printed on the LED light products?
A7: Absolutely! Please inform us formally before production and confirm the design based on our provided samples.
Q8: How do you address faulty products?
A8: Our products undergo rigorous quality control, leading to a defect rate of less than 0.1%. During the warranty period, we will repair or replace any defective products.
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