At Zhongshan Kashidi Optoelectronics Co., Ltd, we are deeply committed to crafting bespoke solutions uniquely designed to meet your every need. Share your detailed requests and accompanying reference images with us, and together, we'll embark on a seamless and precise customization journey that not only meets but greatly exceeds your expectations.
FAQ:
Q1: Are you a manufacturer or a trade company?
A1: We are a dedicated manufacturer operating from a cutting-edge factory. We are committed to delivering swift service while upholding the highest quality standards for our state-of-the-art products.
Q2: Can I place a sample order for LED lights?
A2: Absolutely! We wholeheartedly encourage sample orders, so you can personally experience and verify the unparalleled quality of our offerings. We gladly accept mixed samples too.
Q3: What is the lead time for orders?
A3: Sample orders are promptly dispatched within 3 days. For larger orders, our lead time spans 1 to 2 weeks, ensuring your products arrive in a timely manner.
Q4: Is there a minimum order quantity (MOQ) for LED light orders?
A4: We proudly offer an exceptionally low MOQ, granting you the flexibility to order even a single piece for sample verification.
Q5: How are the goods shipped and how long will they take to arrive?
A5: We primarily use DHL, UPS, and FedEx for shipping, ensuring delivery within 3-5 days. Additionally, we offer airline and sea shipping alternatives tailored to your specific preferences.
Q6: What payment methods do you accept?
A6: We accept Bank Transfer (TT), PayPal, Western Union, and Trade Assurance. A 30% deposit is required to initiate production, with the remaining 70% balance payable before shipment.
A 30% deposit is required before production begins, with the remaining 70% balance due before shipment.
Q7: Can my logo be printed on the LED light products?
A7: Definitely! To perfectly showcase your brand, please inform us formally before production and confirm the design based on samples we provide.
Q8: How do you address faulty products?
A8: Our rigorous quality control ensures a defect rate below 0.1%. If any issues arise during the warranty period, we are committed to repairing or replacing any defective products to your satisfaction.
){kind=link}