We are fully equipped to customize according to your specific demands. Kindly send us your detailed requirements along with any reference pictures to get started.
FAQ:
Q1: Are you a manufacturer or a trade company?
A1: We are a distinguished manufacturer with our own dedicated factory, giving us complete autonomy over the quality and timely delivery of our products.
Q2. Can I have a sample order for LED light?
A2: Certainly! We encourage sample orders to assess and ensure our product quality. Mixed samples are also welcome.
Q3. What about the lead time?
A3: Sample orders are crafted within 3 days, while larger orders are fulfilled in 1-2 weeks.
Q4. Do you have any MOQ limit for LED light orders?
A4: We maintain a low MOQ, starting at just 1 piece for sample verification.
Q5. How do you ship the goods and how long does it take to arrive?
A5: We usually ship via DHL, UPS, FedEx, or ***, which typically take 3-5 days for delivery. Alternatively, airline and sea shipping options are also available.
Q6. What about Payment?
A6: We accept Bank Transfer (TT), Paypal, Western Union, and Trade Assurance as our payment methods.
30% of the total amount is required as a pre-production deposit, with the remaining 70% due before shipping.
Q7. Is it OK to print my logo on LED light products?
A7: Absolutely. Please provide formal notification before production and confirm the design based on our sample.
Q8: How to deal with faulty products?
A8: Initially, our products undergo rigorous quality checks, ensuring a defect rate of less than 0.1%. Furthermore, during the warranty period, we offer repair or replacement for any defective items.
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