No Flicker, Short Circuit Protected 220V 250W High-Voltage LED Strip Light Driver
Frequently Asked Questions (FAQ):
Q1: Are you a manufacturer or a trade company?
A1: We are proud to be a manufacturer with our own factory, ensuring timely delivery and the highest standards of product quality.
Q2: Can I request a sample order for LED lights?
A2: Absolutely! We welcome sample orders to test and verify our product quality. Feel free to mix and match samples as you prefer.
Q3: What is the lead time for orders?
A3: For sample orders, we provide delivery within 3 days. Larger orders typically have a lead time of 1-2 weeks.
Q4: Is there a minimum order quantity (MOQ) limit for LED light orders?
A4: We cater to low MOQ requirements. You can order as little as 1 piece for sample checking.
Q5: What shipping methods do you use, and how long do they take to arrive?
A5: We typically use DHL, UPS, FedEx, or TNT for shipping, which usually takes 3-5 days to arrive. Additionally, we offer airline and sea shipping options.
Q6: What are your payment terms?
A6: We accept Bank Transfer (TT), PayPal, Western Union, and Trade Assurance.
To start production, a 30% deposit of the total amount is required. The remaining 70% must be paid before shipment.
Q7: Can my logo be printed on the LED light products?
A7: Yes, it is perfectly fine. Please inform us formally before production and provide your design for confirmation based on our sample.
Q8: How do you handle faulty products?
A8: Our products are manufactured under a stringent quality control system, maintaining a defect rate below 0.1%. If defects occur during the warranty period, we will repair or replace the defective products.
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