We are exceptionally equipped to cater to your bespoke requests. Kindly forward us your detailed requirements along with reference pictures to ensure we meet your expectations.
Frequently Asked Questions (FAQ):
Q1: Are you a manufacturer or a trade company?
A1: We are an esteemed manufacturer with our own factory, guaranteeing superior quality and prompt delivery of our products.
Q2. Can I have a sample order for LED light?
A2: Absolutely! We encourage sample orders to test and assess our quality. Mixed samples are also welcome.
Q3. What about the lead time?
A3: Sample orders will be prepared within 3 days. For bulk orders, anticipate delivery within 1-2 weeks.
Q4. Do you have any MOQ limit for LED light orders?
A4: Our minimum order quantity is exceptionally low. You can start with just one piece for sample evaluation.
Q5. How do you ship the goods and how long does it take to arrive?
A5: We typically ship via DHL, UPS, FedEx, or ***, with an arrival time of 3-5 days. Airline and sea shipping options are also available.
Q6. What about payment methods?
A6: We accept Bank Transfer (TT), PayPal, Western Union, and Trade Assurance.
A 30% deposit should be paid before production, with the remaining 70% due before shipment.
Q7. Is it OK to print my logo on the LED light product?
A7: Yes, it is perfectly acceptable. Please formally notify us before production and confirm the design based on our sample.
Q8: How do you handle faulty products?
A8: Firstly, our products undergo stringent quality control, resulting in a defect rate of less than 0.1%. If issues occur during the warranty period, we will promptly repair or replace the defective products.
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